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Frequently asked questions
How long does it take to receive the ring?
All of our rings are custom made and 100% handmade, so they usually take about 2~3 weeks to make. After the ring is completed, I will send you pictures for your confirmation to avoid the appearance of the ring not meeting your expectations. After you confirm it, I will arrange delivery as soon as possible, and then I will synchronize the logistics information with you.
Can I alter the details of the rings? Can I do a different center stone?
Of course! We offer any type of custom or personalized order. If you have an idea for a ring, you are welcome to provide us with pictures or specifications of what you would like made. Please contact us at service@gemsmagic.com for details!
Please note:
1. We reserve the right to shelve and sell customized products.
2. The custom order is specifically made for you, which is not refundable unless there is a defect with the item when you get the item, in that case we will make a new one.
Do you guys offer payment plans/financing?
We offer payment plans with 0% interest up to 24 installments. It can be a weekly or monthly payment plan.
The first payment will be $100 at least. When the first payment is up to 1/2 of the order total, we will start making your ring.
The piece will be shipped once the last payment is paid.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.